Writing from METIS
Notes
Practical writing on building AI products, customer data and what the rules in India actually say — from a team that ships AI to production.
Can you send Indian customer data to OpenAI or Claude?
India's DPDP framework permits cross-border transfer unless a country is restricted — and none is. What that means for teams building AI products.
Read the note →140 or 1600: which number series must insurance calls use?
Insurers had to move service calls to TRAI's 1600 series by 15 February 2026. Which series applies to renewals, and why 1600 lifts connect rates.
Read the note →Want the short version of how we work? See what we build, every service in detail, or the FAQ.